Privacy Policy and Personal Data Protection
Processing of Personal Data
At DAG d.o.o., we recognize the importance of personal data security and diligently comply with applicable national and European legislation in this area.
We process personal data to provide the best user and customer experience in relation to our products and services. We also ensure a high level of care in terms of security and confidentiality during the storage and processing of your personal data.
All our actions related to personal data are conducted in accordance with current data protection laws. We ensure your personal data is stored appropriately, maintain oversight of processing purposes, and enable you to exercise your rights as provided under applicable legislation.
As an individual, you have the right to request:
Information on the personal data we process and its purposes;
Correction of incomplete or inaccurate personal data;
Transfer of your personal data to another data controller;
Objection to processing for direct marketing purposes, including profiling.
More details on your data protection rights are provided below.
Legal Bases for Processing
DAG d.o.o. processes your personal data only if there is a legal or other valid basis, including:
Your explicit consent via contact forms or for website analytics;
Execution of a contract between us and you as the service user;
Pre-contractual measures;
Legitimate interests, primarily for direct marketing of our services;
Compliance with legal obligations, especially in cases of contractual non-compliance.
Data We Process and Purpose
Data from Contact Forms and Online Purchases
The data collected via contact forms includes your name, surname, phone number, email, and the requested service(s). This data is securely stored and used to respond to your inquiry, fulfill contractual obligations, and ensure smooth business cooperation. It is not used for marketing unless you give explicit consent.
Data from Contracts
We collect company name, address, tax number, registration number, and contact person's name, surname, and email for operational purposes, billing, and potential debt recovery.
Data from Public Records
We may collect company name, address, and tax number from public records for invoicing purposes. We do not collect data from public databases for marketing purposes.
Data Processing for Marketing
We advertise on platforms such as Google Ads and Facebook Ads, using data from these tools to profile website visitors. This data is anonymized, ensuring no direct personal data access.
Website Data Processing
Our website (www.dag.si) uses Google Analytics to ensure smooth functionality and improve user experience. You can refuse data processing by adjusting your cookie settings on our site or in your browser.
If you consent to analytics, we collect your anonymized IP address. Personal data remains encrypted and inaccessible to us.
Your Rights
Individuals whose data we process have the right to:
Access personal data and information on its processing;
Correct inaccuracies or complete incomplete personal data;
Request the deletion of personal data under specific conditions;
Restrict processing in certain cases;
Data portability to another data controller;
Object to processing, especially for marketing purposes.
Requests should be sent via email to info@dag.si. We will respond within one month or inform you of any necessary extensions.
Data Retention Periods
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.
Customer data is kept until the fulfillment of obligations or the expiration of the statutory limitation period. Data collected with consent is retained for the duration of cooperation and two years after its end unless otherwise required by law.
After the retention period, data is deleted, destroyed, blocked, or anonymized unless otherwise specified by law.
Controller Information
DAG d.o.o., Kampel 1K, KAMPEL - CAMPEL, 6000 Koper - Capodistria, registration number: 5342287000, collects and processes your data. The Data Protection Officer can be reached at info@dag.si.
Final Provisions
If any aspects of these terms are not addressed, applicable laws will apply. We reserve the right to amend these terms, with changes published on our website a month prior to their enforcement.
These terms are effective as of January 1, 2024.